Refund Policy
Policy Introduction
The Refund Policy of mykitschbestsale.com is formulated to fully protect the legitimate shopping rights and interests of global users, covering all refund and return scenarios of products sold on the platform. All refund services strictly follow the unified service standards of the platform, with transparent processes and standardized cycles.
Return & Refund Eligibility
All commodities purchased on mykitschbestsale.com support a 60-day return and refund service. Within 60 days after the user receives the goods, if the product has quality problems, does not match the description, or the user has personal dissatisfaction with the product, they can apply for a return and refund service, subject to the premise that the product is unused, intact in packaging and complete in accessories.
The platform provides free return service for all eligible return orders, and users do not need to bear any return freight and handling fees, reducing the user's return cost.
Refund Processing Cycle
After we receive and verify the returned goods completely and correctly, the formal refund process will be initiated immediately. The refund will be completed within 5 to 10 working days, and the funds will be returned to the user's original payment account by default. The specific arrival time of funds is slightly affected by the processing cycle of the user's payment institution, and the platform will complete the internal processing within the specified time limit unconditionally.
Special Refund Instructions
For partial return orders of mixed purchases, the platform will calculate the refund amount according to the actual unit price of the returned commodities. For orders with preferential discounts, the refund amount will be settled according to the actual payment amount of the user. If the user abandons the return after initiating the return application, the application can be cancelled independently, and no fee will be charged. For any refund disputes, users can contact the customer service email info@mykitschbestsale.com for solution coordination.
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